RACGP CONFERENCE

Sydney + 26—28 October 2017 + #GP17sydney

Crèche available at GP17

RACGP are pleased to announce the availability of an onsite crèche for exclusive use by GP17 delegates. We appreciate the feedback you have shared with us and in response we have improved the services on offer. We invite you to read the below Frequently Asked Questions (FAQs) to find out more.

Frequently asked questions


  • Who is providing the services?
  • Why were Crechendo selected?
  • What is Crechendo’s experience?
  • What are the requirements to operate a child care centre such as this?
  • What services do other Australian Medical Colleges or Societies provide at their national event?
  • Who is eligible to access the services?
  • What are the ages of children permitted?
  • Why are you not accepting children under 12 months?
  • What is the cost and the hours of operation?
  • What is included?
  • What is not included?
  • Why do I have to return at lunch?
  • Where is the crèche located?
  • How do I book?
  • Why can’t I decide on the day of the conference and drop my child off?
  • What options are available if I’d like to use a private nanny or baby sitter?
  • Can I bring my child into the conference sessions?
  • Can I bring my baby/child into the auditorium?
  • What do I do if my child/baby is restless?
  • What additional information do I need to know?
  • Who can I speak to if I have further questions?
Who is providing the services?

The crèche facilities are being provided by independent accredited child care provider, Crechendo. If you would like to know more about Crechendo, please visit their website http://www.crechendo.com.au/.

Why were Crechendo selected?

While Australia has a large number of accredited child care providers, there are a limited number who provide mobile services that are suitable for the conference environment in multiple states i.e. provide services outside of the state/city they are based in.

As this is the first time RACGP has provided crèche services, we undertook research to see where similar services are already provided and what those services include. Currently in Australia there is no benchmark or minimum level of service. Some conference crèche facilities offer all-inclusive and some have only basic inclusions. We’ve tried to identify what appears to be the standard practice and mirror those offerings.

Of the service providers available, Crechendo offered the greatest level of flexibility for the RACGP to adjust the services provided according to the needs of the children and their guardians. Their flexibility has allowed us to hear your feedback and adjust the services provided to better meet your needs. Crechendo were able to explain to the RACGP the requirements that need to be met to ensure that the services provided meet with national guidelines and legislation ensuring a safe environment for your children.

What is Crechendo’s experience?

Crechendo have been providing quality onsite childcare since 1997. Their Director, Joanna Casselden has a Diploma and Bachelor of Education in Early Childhood and over 20 years’ experience in the childcare industry.

Crechendo only employ qualified early childhood educators and experienced childcare workers. They recognise and accept the important responsibility entrusted to them by the parents and guardians of the children under their care.

What are the requirements to operate a child care centre such as this?

As GP17 takes place in Sydney, New South Wales and the services are provided in NSW, it is the state regulations and legislation that must be met.

Most education and care services for children around Australia are regulated under the National Quality Framework (NQF). Mobile services are not covered by this and are instead covered by the Children (Education and Care Services) Supplementary Provisions Act 2011, and the Children (Education and Care Services) Supplementary Provisions Regulation 2012. The National Law Regulations are referred to in these documents and a copy of this can be found via: Education and Care Services National Regulations

To find out more about these regulations, please click on the links above.

What services do other Australian Medical Colleges or Societies provide at their national event?

The Australian and New Zealand College of Anaesthetists trialled child care/crèche services for the first time in May 2017. Their service provider was Charlton Brown.

Currently the below do not offer crèche or child care services at their national conference/congress/annual scientific meetings:

  • Royal Australasian College of Surgeons
  • Royal Australasian College of Physicians
  • Royal Australian and New Zealand College of Psychiatrists
  • Cardiac Society of Australia & New Zealand
  • The Royal New Zealand College of General Practitioners
  • The Royal College of General Practitioners (UK)
Who is eligible to access the services?

All conference delegates including full registrants, day registrants, speakers, chairs and volunteers.

What are the ages of children permitted?

The crèche facilities are open to all children aged between 12 months up to 12 years.

Why are you not accepting children under 12 months?

As this is not a full time crèche centre it is difficult to have all the facilities and services required for children under 12 months available. To ensure we’re able to meet regulations and requirements a decision has been made, for this first year, to set the minimum age at 12 months.

What is the cost and the hours of operation?

The crèche will be open between 8.00am and 6.00pm on Thursday 26 and Friday 27 October. On Saturday 28 October, the hours will be from 8.00am until 4.00pm. Depending your requirements, you can book your child in for the full day or just for a morning or afternoon session.

 

Thursday 26 October Friday 27 October Saturday 28 October
Morning Session  8.00am – 12.15pm
$55 per child
8.00am – 12.15pm
$55 per child
8.00am – 12.15pm
$55 per child
Afternoon session  1.15pm – 6.00pm
$55 per child
1.15pm – 6.00pm
$55 per child
12.30pm – 4.00pm
$40 per child
All day  8.00am – 6.00 pm
$85 per child
8.00am – 6.00 pm
$85 per child
8.00am – 4.00 pm
$65 per child
What is included?
  • Fully qualified child care professionals
  • All indoor activities
  • Morning and afternoon tea
    • Fresh fruit
    • Plain yoghurt
    • Plain biscuits
  • Lunch
    • Sandwiches
  • Nappy changing
    • Parents are asked to bring their own nappies to ensure your preferences are catered for
  • Port-a-cots for nap times for children under the age of 2 who require an afternoon sleep.
What is not included?
  • Food for children with special dietary needs or allergies
    • As catering will be provided by an external supplier we are not able to provide specific meals for each child
    • Catering will be kept simple and free of known high allergy ingredients
    • If your child has special dietary needs or allergies it is recommended that you provide their meals to avoid medical complications
  • Nappies
    • Nappy changing is included. However, we ask parents to provide nappies to ensure their children are being dressed with their preferred brand of nappy
  • Outdoor activities
    • As this is a temporary crèche facility there is not a secure outdoor facility that staff can use
Why do I have to return at lunch?

Under Australian guidelines for childcare it is recommended that children have both indoor and outdoor play areas. Unfortunately, due to the setup of the venue the crèche is unable to provide a safe outdoor area. It is for this reason and for the wellbeing of all the children in care that we ask parents to return to the crèche to take your child out for a break at lunch period before returning for the afternoon session.

Where is the crèche located?

The crèche will be located in rooms E3.1 and E3.2 of the International Convention Centre Sydney. These rooms are located directly above the GP17 exhibition hall and have natural light. The RACGP staff will be on hand, along with the convention centre staff to help with directions during GP17.

How do I book?

Bookings are to be made using the online form which can be found via this link: Book crèche services. Registrations close Tuesday 26 September and payment is required at the time of booking.

Why can’t I decide on the day of the conference and drop my child off?

Australia has strict child to carer ratios which must be met. Additionally, child care workers must have certain qualifications to care for children of certain ages. To ensure that these are met and your children are provided with the best care possible, the total number of children and their ages must be known prior to the conference.

What options are available if I’d like to use a private nanny or baby sitter?

For GP17 the RACGP has secured conference rates at the hotels that surround the International Convention Centre Sydney. Each of the hotels has preferred baby sitter/nanny services that they recommend. Parents and guardians can contact the suppliers directly to book services. Below is a list of those recommended by these hotels:

 

Dial an Angel Lullaby Nanny Share My Little Friend Babysitters and Nannies 5 Stars Babysitting
Phone:  1300 721 111 02 9398 4269 02 9798 9373 or 0419 774 466 0413 206 116
Email:  lindfield@dialanangel.com info@lullabynannyshare.com.au mylittlefriends@optusnet.com.au jung_eun_park@hotmail.com
Website:  www.dialanangel.com http://www.lullabynannyshare.com.au/
Recommended by:  Hyatt Regency Darling Harbour Oaks Hotel Darling Harbour Hyatt Regency Darling Harbour Hyatt Regency Darling Harbour
  Novotel Rockford Novotel Darling Harbour Ibis Darling Harbour
  Oaks Hotel Darling Harbour
Can I bring my child into the conference sessions?

It is your decision in relation to bringing a baby or child into a conference session but you are asked to be considerate of other delegates due to the educational nature of the conference and potential content of presentations.

Can I bring my baby/child into the auditorium?

The ICC permits babies/children/prams into the centre as well as into their conference rooms. There is recommended seating areas in the plenary room and graduation ceremony theatre which has a space for prams so as not to cause exit hazards. There will be ICC and RACGP staff on hand to assist you to locate these areas. Additionally, you can view a map of these rooms and recommended seating areas by following this link.

What do I do if my child/baby is restless?

To help ensure that GP17 is a positive experience for all delegates, we ask that if your child becomes unsettled that you step out of the conference room until they are again settled. We appreciate your understanding that an unsettled child could impact other delegates. The ICC has parent rooms throughout the centre and the ICC and RACGP staff and volunteers are on hand to help you locate these if needed.

What additional information do I need to know?
  • Children must be signed in and out by a legal guardian
  • Guardians must be contactable at all times via mobile phones
  • Should a child become unwell during the time of care, guardians will be contacted and the child will need to be collected
Who can I speak to if I have further questions?

If you would like to find out more about the crèche services you can contact a member of the RACGP events team via 1800 472 247 (within Australia), +61 (3) 8699 0300 (outside Australia) or email events@racgp.org.au.


Cancellations


Cancellations may be made up to Tuesday 26 September which is 30 days prior to the first day of GP17. After this date no refunds will be issued for cancellations.


Other important information

For more information on Crechendo visit the website

Crechendo website

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